Terms of use

Last updated 2 October 2026

About these terms

These Terms of Use are a legal agreement between you and Kerbly Limited (“Kerbly”, “we”, “us”), a company registered in England and Wales under company number 17420300 with its registered office at 82a James Carter Road, Mildenhall, Bury St. Edmunds, IP28 7DE, England, covering the Kerbly mobile app, the pupil portal, our websites and the services behind them (the “Service”). By creating an account, subscribing or using the Service you agree to these terms and to our Privacy Policy. If you don’t agree, please don’t use Kerbly.

Kerbly is a business tool for UK driving instructors and driving schools. If you use it on behalf of a business, you confirm you have authority to bind that business and “you” includes it.

Pupils who use a portal link do so under the separate pupil terms set by their instructor; sections 8 and 15 to 19 of these terms also apply to them.

Eligibility and your account

You must be at least 18 and operating as, employed by or acting for a driving instructor or driving school. Provide accurate details when you sign up and keep them up to date.

Keep your password, Apple or Google sign-in and any two-factor codes secure. You are responsible for everything done through your account unless it results from our breach of these terms. Tell us promptly at hello@getkerbly.app if you suspect unauthorised access.

One account per person. Accounts and subscriptions are not transferable.

Plans, trials and subscriptions

• Free plan: you can use Kerbly free of charge with up to three active pupils and the features shown in the app as included.
• Free trial: new subscribers may be offered a free trial of Kerbly Pro of the length stated in the store before you start it. The trial converts to a paid subscription at the end unless you cancel at least 24 hours before it ends. One trial per person or business; the stores decide eligibility.
• Kerbly Pro: a paid auto-renewing subscription, billed monthly or yearly through the Apple App Store or Google Play. The price, billing period and renewal terms are shown before you confirm. Your subscription renews automatically at the then-current price unless you cancel at least 24 hours before the current period ends.
• Managing and cancelling: subscriptions are managed in your App Store or Google Play account settings, not within Kerbly. Cancelling stops future renewals; you keep Pro features until the end of the period you have paid for. Deleting the app does not cancel your subscription.
• Refunds: payments are taken by Apple or Google under their terms, and refund requests must be made to them. Except where the law requires otherwise, payments are non-refundable and we do not give credits for partial periods, downgrades or unused features.
• Price changes: we may change prices for future periods. Apple or Google will tell you in advance and, where required, ask you to agree before a higher price applies.
• If a subscription lapses, your data is kept but features that require Pro are paused. The Free plan limits apply until you resubscribe.

Your data and your pupils’ data

You own the records you put into Kerbly. You grant us a licence to host, process, back up, display and transmit them solely to provide, secure and improve the Service, and to share them with the third-party providers named in our Privacy Policy.

For pupil data you are the data controller and we are your processor. You confirm you have a lawful basis to record each pupil’s information, to show it to them through the portal and to contact them through the channels you use. We will only process pupil data on your instructions, keep it confidential, apply appropriate security, help you respond to pupils’ rights requests, and delete or return it when your account ends, as described in the Privacy Policy.

You must not enter special-category data (such as health or medical details) about pupils unless you need it to deliver lessons safely and have an appropriate basis to hold it.

Make sure any pick-up addresses, notes and photos you add are accurate, relevant and not excessive, and keep your own copies of anything you cannot afford to lose.

Pupil portal and your pupil terms

Kerbly lets you issue each pupil a private portal link. You are responsible for sharing links only with the right person, for revoking them when needed, and for everything a pupil can see through their portal.

The pupil terms and conditions shown in the portal (including cancellation notice and any charges) are yours. Kerbly provides suggested wording and records acceptance for you, but we are not a party to any agreement between you and your pupils, we do not review your terms, and we are not responsible for whether they are enforceable or fair. Consumer law may limit what you can charge pupils — take your own advice.

Payment details you choose to display in the portal are shown exactly as you enter them. Kerbly does not process, hold or transfer money and is not responsible for payments made to incorrect details.

Messaging pupils

Kerbly can pre-fill WhatsApp, SMS or email messages that you send from your own apps, and can send transactional emails to pupils (such as portal invites and lesson or payment notices) when you trigger them. You are responsible for the content of messages, for complying with the Privacy and Electronic Communications Regulations and for honouring any request from a pupil to stop contacting them.

Do not use Kerbly to send marketing, bulk or unsolicited messages, or anything unlawful, threatening or offensive.

Money, tax and Making Tax Digital

Kerbly helps you record income, expenses and mileage and to group them under HMRC categories. It does not provide accounting, tax, legal or financial advice, it is not HMRC-recognised Making Tax Digital software, and exports from Kerbly are not themselves submissions to HMRC.

You are solely responsible for the accuracy and completeness of the figures you enter, for checking any totals before relying on them, for your tax returns and quarterly updates, and for keeping records for the periods required by law. Check every figure with your accountant or against HMRC guidance before filing.

Roadsketch, maps and location

Roadsketch uses map imagery and your device location to help you illustrate junctions and manoeuvres. Maps may be out of date or inaccurate. Never use Kerbly while driving; it is a teaching and planning aid, not a navigation or safety system.

Teams and driving schools

If you invite others into your organisation you are responsible for their use of Kerbly and for ensuring they may see the pupil and financial data shared with them. Remove people who leave your business promptly. The account owner remains responsible for the subscription and for the organisation’s data.

Acceptable use

Use Kerbly only for lawful purposes connected with running a driving-instruction business. You must not: break, probe, overload or interfere with the Service or its security; access other users’ data or accounts; copy, modify, reverse-engineer or create derivative works of the app except where the law allows; scrape or extract data by automated means; resell, rent or sublicense the Service; use it to store or send unlawful, infringing or harmful content; or misrepresent who you are.

We may investigate suspected misuse and may remove content or suspend accounts to protect the Service, our users or others.

Our intellectual property and your feedback

Kerbly, including its software, design, branding, templates, suggested pupil terms and documentation, is owned by us or our licensors and protected by intellectual property law. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the app on devices you own or control, for your business, in line with these terms and the store rules. All other rights are reserved.

If you send us ideas or feedback you grant us a perpetual, royalty-free right to use them without obligation to you.

Third-party services

The Service relies on third parties including Apple, Google, Supabase, RevenueCat, Resend and Expo. Their availability and terms are outside our control. Links to third-party sites or apps are provided for convenience and we are not responsible for their content.

Availability, changes and backups

We aim to keep Kerbly available at all times but cannot guarantee it will be uninterrupted, error-free or secure. We may change, add, suspend or withdraw features, and may release features labelled beta or early access that may be incomplete or change without notice.

We back up our systems, but you are responsible for keeping your own copies of important records. Export your data regularly using the tools in the app.

If we withdraw the Service entirely we will give you reasonable notice where practicable and a window to export your data.

Disclaimers

Kerbly is provided “as is” and “as available”. To the fullest extent permitted by law we exclude all implied warranties, conditions and terms, including satisfactory quality, fitness for a particular purpose and non-infringement. We do not warrant that Kerbly will meet your requirements, that calculations or totals will be accurate, or that data will never be lost.

You use the Service at your own risk and in a professional capacity. Nothing in Kerbly is advice, and you should obtain independent professional advice before relying on it for legal, tax or financial decisions.

Limitation of liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

Subject to that, we will not be liable, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for: loss of profit, revenue, business, contracts or goodwill; loss or corruption of data; tax penalties, interest or fines; disputes with or claims by pupils; or any indirect or consequential loss.

Our total liability to you for all claims arising in any 12-month period is limited to the greater of the subscription fees you paid to us for Kerbly in that period and £100.

If you are using Kerbly as a consumer rather than for business, your statutory rights are not affected by this section.

Your responsibility to us

You agree to compensate us for losses, costs and claims (including reasonable legal fees) arising from your breach of these terms, your pupil data or pupil terms, messages you send, or your use of the Service in breach of the law or others’ rights.

Ending this agreement

You can stop using Kerbly and delete your account at any time from Settings. Deleting your account removes your organisation’s data as described in the Privacy Policy and does not refund any subscription period already paid.

We may suspend or close your account, with notice where reasonable, if you breach these terms, if we are required to by law, if your account is inactive for a prolonged period, or if we stop providing the Service. Where we close your account other than for your breach we will give you a reasonable opportunity to export your data.

Sections that by their nature should survive — including data, intellectual property, disclaimers, liability, your responsibility to us and governing law — continue after this agreement ends.

App Store and Google Play

These terms are between you and Kerbly, not Apple or Google. Apple and Google have no obligation to provide maintenance or support, are not responsible for any warranty, product or intellectual property claim relating to the app, and are third-party beneficiaries of these terms with the right to enforce them against you. Your use of the app must also comply with the applicable store terms, including the Apple Media Services Terms and the Google Play Terms of Service. You confirm you are not in a country subject to a UK, US or EU government embargo and are not on any prohibited or restricted parties list.

General

These terms, together with the Privacy Policy, are the whole agreement between us about the Service. If any part is found unenforceable the rest remains in force. A failure to enforce a right is not a waiver of it. We may transfer our rights and obligations to another organisation; we will tell you if this happens and it will not affect your rights.

We are not responsible for delays or failures caused by events outside our reasonable control.

These terms are governed by the laws of England and Wales and the courts of England and Wales have exclusive jurisdiction, except that consumers resident in Scotland or Northern Ireland may bring proceedings in their local courts.

Changes to these terms

We may update these terms as Kerbly, the law or the store rules change. We will update the date at the top and, for material changes, tell you in the app or by email before they take effect. If you keep using Kerbly after a change takes effect you accept the updated terms; if you don’t agree, stop using the Service and cancel any subscription.

Contact

Questions about these terms? Email us at hello@getkerbly.app.

Kerbly Limited, company number 17420300, registered in England and Wales. Registered office: 82a James Carter Road, Mildenhall, Bury St. Edmunds, IP28 7DE, England.